FREQUENTLY ASKED QUESTIONS

Is Eight By One a Nonprofit Organization?


Eight By One is a subsidiary of Heads Up For Charity, LLC and is not a Nonprofit Organization.




How do you choose which charities to support?


Many of the charities on our set list of charities for most of our online products are those that have been suggested to us or we have worked with in the past. Sales for all events and wholesale retailers support charities of their choice.




What percentage of sales are donated to charity?


This is completely dependent on the sale outlet. The percentage differs between online sales and third party sales, but it is typically 5-10%.




What is the difference between 14k gold plated beads and 14k gold filled beads?


14k gold plated beads simply have a thin layer of gold coating over the base metal bead. These beads do tarnish over time exposing the color of the base metal which is usually silver colored. 14K gold filled beads are a bit more expensive, but are fully comprised of gold and will not tarnish.




When will I receive my order?


Orders are processed within 3-5 business days while custom items take approximately 2 weeks. Please allow one week from the shipping date for the order to arrive. Orders over $100 will have tracking included.




What is the cost to have an Eight By One bead bar at my event?


The cost of our bead bar varies based on several factors including the type of event, size of event, and duration. To request additional information, please contact us using our contact form under the Contact tab at the top of this page.




Can I return my order?


All custom items are FINAL SALE while all clothing items are exchange only with return shipping at the customers expense.




Why is pricing in USD?


Eight By One is a US company, but ships domestically in both the US and Canada.





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